Privacy Policy

Last updated: April 22, 2026

1. Introduction

Welcome to TOOQ (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application and related services.

2. Information We Collect

We may collect the following types of information:

Information you provide directly:

• Name, email address, and password when you register
• Profile information such as profile photo and bio
• Content you post, share, or upload within the app
• Messages and communications with other users

Information collected automatically:

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, app activity, crash reports)
• Location data, if you grant permission
• Usage data (features used, time spent, interactions)

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, operate, and improve the app
• Send you service-related notifications
• Respond to your inquiries and support requests
• Ensure the safety and security of our platform
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information only in the following cases:

• With your consent — when you explicitly agree to sharing
• Service providers — trusted third parties who help us operate the app (hosting, analytics, etc.), bound by confidentiality agreements
• Legal requirements — if required by law, court order, or governmental authority
• Safety — to protect the rights, safety, or property of our users or the public

5. Third-Party Services

Our app may use the following third-party services that have their own privacy policies:

• Google Maps (location features)
• Firebase (authentication and analytics)
• Google Play Services / Apple App Store

We encourage you to review the privacy policies of these third-party providers.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict how we process your data
• Data portability

To exercise any of these rights, contact us at the email below.

8. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page or through an in-app notification. Continued use of the app after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Arab Trade Union Organization 📧 info@arabtradeunion.org 🌐 https://arabtradeunion.org

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